Terms of Use

1. General Provisions

These Terms of Use outline the principles for accessing and using the systems, tools, and learning materials provided by PrimeLeaderWay. By visiting the website or taking part in any of the programs, the participant accepts these conditions. The terms apply to all forms of interaction, including digital, written, and verbal communication. Their purpose is to establish a structured, clear, and traceable framework for collaboration between PrimeLeaderWay and its participants. Any modifications or exceptions must be made in writing and confirmed by both parties. The applicable legal foundation is based on Canadian law and follows the principles of transparent and organized cooperation.

2. Provider Information

PrimeLeaderWay
4616 50 St, Spirit River, AB T0H 0E8, Canada
Phone: +17808643523
Email: info@primeleaderway.com
Business Number (BN): 817469205
PrimeLeaderWay is a Canada-based educational platform focused on structured coaching systems, analytical development, and reflective learning processes. Administrative and legal inquiries should be sent to the above address. Each inquiry is reviewed carefully and processed in accordance with privacy, documentation, and organizational standards.

3. Scope of Services

PrimeLeaderWay provides coaching and learning programs dedicated to leadership development, communication training, and cognitive structure improvement. The exact range of services is defined individually for each client and confirmed in writing. Each module or session follows a documented and organized framework that ensures methodological consistency and clarity. Any changes or extensions to the service agreement require mutual confirmation between the participant and PrimeLeaderWay.

4. Formation of Agreement

An agreement between PrimeLeaderWay and a participant takes effect once a course, consultation, or session is requested and confirmed in writing, verbally, or digitally by PrimeLeaderWay. Confirmation may be sent by email or postal correspondence. All agreements are recorded for traceability and compliance purposes. The use or booking of any service implies full acknowledgment of these Terms of Use.

5. Pricing and Payment Terms

All prices are specified in Canadian Dollars (CAD). The standard consultation or coaching session rate begins at CAD 140 per unit. The final rate depends on the scope, content, and duration of the chosen program and is always communicated in advance. Invoices must be paid within the stated timeframe. Administrative handling fees may apply in case of delay. Any special pricing arrangements or fixed-rate plans must be confirmed in writing. A payment is considered complete only once it has been received by PrimeLeaderWay and properly recorded.

6. Participant Obligations

Participants must provide accurate and complete information necessary for registration, scheduling, and correspondence. The quality of the program and the accuracy of feedback depend on timely communication and correct data. Any changes to personal details or preferences must be reported immediately. PrimeLeaderWay cannot be held responsible for delays or issues arising from incorrect or missing information provided by participants.

7. Confidentiality

All data and information shared during the collaboration are treated as confidential. Information will only be disclosed to third parties when legally required or upon explicit written consent from the participant. All staff and partners working with PrimeLeaderWay are bound by confidentiality obligations. A separate confidentiality agreement may be established if requested by the client or required by context.

8. Limitation of Liability

PrimeLeaderWay is liable only for damages that arise from deliberate or grossly negligent actions. Liability for indirect or consequential damages is excluded. PrimeLeaderWay cannot be held responsible for technical issues, service interruptions, or external system failures beyond its control. Each party is responsible for maintaining the security of their own systems. These terms are governed under Canadian law and interpreted accordingly.

9. Termination

Both parties may terminate the agreement with a written notice period of 14 days. Immediate termination is possible only in cases of significant breach or legal necessity. Services that have already been delivered will be billed proportionally. Obligations concerning confidentiality, data protection, and documentation remain in effect beyond the duration of the contract. All outstanding balances must be settled at the time of termination.

10. Refund Policy

If a participant cancels a confirmed program or session, PrimeLeaderWay will review the situation carefully to determine whether a refund is appropriate. Refunds are issued in Canadian Dollars (CAD) within a reasonable period following review. Sessions that have already started or been completed are not eligible for refunds. In the case of schedule conflicts or technical issues, PrimeLeaderWay may offer a rescheduling option or adjusted solution. The portion of work already completed will be documented and may be retained. All refunds are processed transparently, recorded, and communicated clearly to ensure mutual understanding.

11. Data Protection

PrimeLeaderWay manages personal data in accordance with Canadian privacy legislation (PIPEDA) and the General Data Protection Regulation (GDPR). All data is processed only for the purpose of delivering coaching and learning services. Information is not shared with third parties unless there is a legal basis or explicit consent. Details about data handling and privacy safeguards are described in our Privacy Policy. Inquiries regarding data protection can be addressed directly to info@primeleaderway.com.

12. Use of Digital Platforms

Access to PrimeLeaderWay’s online coaching environment requires a stable internet connection and up-to-date browser configuration. PrimeLeaderWay is not responsible for connection issues, data loss, or system delays beyond its technical control. Participants are responsible for maintaining their devices and protecting their personal files. All digital communications comply with Canadian and international data security standards.

13. Intellectual Property

All materials on the PrimeLeaderWay website, including texts, designs, visuals, and educational documents, are the property of PrimeLeaderWay. Unauthorized reproduction, distribution, or alteration of content is prohibited. Materials may be used for educational purposes provided they remain unaltered and properly attributed. Logos and branding elements may only be used with written consent. Any unauthorized use may lead to legal consequences under applicable copyright law.

14. Modifications to These Terms

PrimeLeaderWay reserves the right to revise these Terms of Use at any time. Updates take effect once published on the website. Users are advised to review this section periodically to remain informed of any changes. Continued participation after an update implies acceptance of the revised terms. Previous versions apply to agreements made before the effective date of any change.

15. Applicable Law and Jurisdiction

These Terms of Use are governed by the laws of Canada. The exclusive place of jurisdiction is the registered office of PrimeLeaderWay in Alberta, Canada. If any provision of these Terms is found invalid or unenforceable, the remaining sections shall remain in full effect. Any changes or amendments must be made in writing. All agreements follow the framework of Canadian civil and educational regulations.

16. Contact

  • 4616 50 St, Spirit River, AB T0H 0E8, Canada
  • +17808643523
  • info@primeleaderway.com
  • Business Number (BN): 817469205

For any inquiries related to these Terms of Use or the Refund Policy, please contact PrimeLeaderWay using the information provided above. All correspondence is handled confidentially, in compliance with Canadian administrative and organizational standards.